Service Specialist Job

Job Title: Service Specialist
Functional Area: Sales & Service
Division: Pest Elimination
Location: Canada - Ontario / Toronto / Mississauga
Country: Canada
Employment Status: Full Time

Job Description:

In this full-time service position, the Service Specialist will provide timely and cost effective pest detection, elimination and preventative solutions to an established route for Ecolab's Pest Elimination Division. Assuming responsibility for a territory of restaurant, lodging, and food service customers, you will receive leading edge training to support your career development and ensure customer satisfaction. Key to your success will be your ability to partner with your customers to provide a solutions oriented approach to resolving their pest challenges, sanitation and structural concerns. Additionally, you will service and merchandise prevention solutions with ideas to create customer satisfaction. With your dedicated focus on using integrated pest management techniques, you strive to exceed customers' needs and challenges.



Main Responsibilities:


·Establish effective working relationships with external/internal customers.

·Keep abreast of Ecolab's product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.

·Educate customers on best practices to identify, eliminate and solve pest problems.

·Use technology to manage structural, sanitation and pest issues.

·Maintain flexibility to adjust your day to assist customers in a round-the-clock, fast-paced, multi-tasking environment.

·Ecolab will jump start your career with on-the-job training and training through Ecolab University at our headquarters in St. Paul, MN.



Key Qualifications:


·Previous front-line service experience combined with a high school diploma, post secondary education is an asset.

·Hands-on pest elimination industry experience plus a provincial structural applicator's license is a definite asset.

·Self-starter focused on quality service with the ability to recommend value added products and services.

·Organization skills, disciplined work style and strong work ethic to ensure your effectiveness in planning your schedule to achieve your territory goals.

·Effective problem solving skills with ability to work independently.

·Must be available to respond to customer emergency service requests on weeknights, weekends, and holidays in a 24/7-work environment.

·Good computer skills, a valid drivers license and good driving record; able to lift and carry 50 pounds.

Cities included in Route : Western Toronto, Mississauga
Weekend coverage : 1 weekend/6 weekends on call work will be required
Income package offered : Base + commission and company service vehicle

Ecolab is dedicated to Employment Equity
pest control route sales route delivery distributor entomology foodservice hospitality catering sanitization maintenance chemical food & beverage vending restaurant manager general manager inspector kitchen manager housekeeping engineer.

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